Burning a client is your worst nightmare but with a strategy in place to prevent and manage this you will be able to respond quickly and professionally.
A burn or blister is NEVER the desired result of laser and IPL treatments but from the media and limited government reporting data we know they occur with scandalous monotony. It is also suspected that adverse outcomes such as these are grossly under-reported too.
First and foremost, do a test patch to check how the skin responds to the therapeutic parameters you set (the "settings") and to check your client's comfort level.
Where the discomfort from treatment is more than mild, stop. Don't be afraid to have an open conversation with your client about your concerns and also contact your insurer. Take a photo of the injury.
Here's what we do know from the wound care experts about managing burns in the short term (1):
Keep in close contact with your client until the issue if fully resolved.
The minimum education standards for using cosmetic laser or IPL is a laser safety certificate that addresses light physics, regulation, safety, systems and practice. When one of these is done, adverse outcomes should be reduced as the skill and capabilities of the operators are enhanced.
1. Cuttle L & Kimble RM (2010). First aid treatment of burn injuries. Wound Practice and Research,Volume 18(1).
Image: Patil & Dhami (2008). Overview of lasers. Indian J Plast Surg
We know that your budget may be stretched in many directions but don't let that stop you getting started! For a small fee (1.9%) you can invest as little as 20% up front and you can now take up to twelve months to pay it off. How good is that?